Frequently Asked Questions



Please check out our FAQ related to transcription. You are always welcome to contact us online or call (877) 512-1195 if you cannot find the answer to your question here.

Transcriptions are sent in .doc (MS Word Format) so that minor corrections can easily be made to the transcript.  If extensive changes are needed, please feel free to E-mail us at and we will take your suggestions into considerations and make the changes accordingly.

Yes, we do denote different speakers based on information from the original audio/materials.  Speakers are denoted as Speaker 1, Speaker 2, etc. Special requests that designate names to speakers can also be accommodated.

We work with a number of transcriptionists from various fields.  Specialized transcriptionists are available at an additional fee.  If you have a special request, please request an obligation free quote.

Yes, multiple speakers are not a problem. 1-2 speakers speaking at the same time are included in our regular pricing.  If additional speakers are noted on the original audio or video file, an additional fee will apply.  For detailed pricing, please request an obligation free quote or by calling 1.877.512.1195

Foreign language transcriptions are delivered in the source language of the document.  If you need to have the transcription translated after it has been transcribed, you can place an order at a rate of $.15 per word on our website.

Yes, we provide transcriptions in most foreign languages.

At NO additional cost, you can do any of the following:

  1. Upload the files when placing an order on our website.
  2. Provide us the link to your files if stored online via Google Drive, DropBox, Microsoft Skydrive or any other file-sharing medium.
  3. Provide us with the URL for your files.
  4. Setup secure FTP transfer to upload/download your files.

At an additional fee, we are also able to accept physical materials of video and audio materials that we can convert into digital format.  A quote will be provided for the conversion upon receipt of the physical materials.  The cost of conversion will depend on the type of device sent.

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